Harvey Nichols and The Restory continue to pioneer the ‘new luxury’ experience with revival packages
Following on from The Restory’s successful launch at Harvey Nichols Knightsbridge in 2018, the after-care service will be rolled out nationally launching alongside a first-of-its kind product, The Revival Package. The Revival Package is a bundle of competitively priced services that will be exclusively available to be purchased alongside a new pair shoes or bag at Harvey Nichols.
As the leading innovators in luxury aftercare, The Restory were able to develop this product with their unique data and expertise in product wear and tear. The Restory are continuing to redefine aftercare as a global lifestyle brand, with their ambition to empower clients to invest in the brands they love, what better way to do it than support their aftercare needs at the point of purchase.
There will be two packages available, one designed for the needs of shoes and the other created for bags. The package is available for 18 months and is registered to the item it is purchased with. The package is activated at the point of purchase and the client will receive an email with the details confirming activation. The client is then able to redeem this service directly with The Restory or by dropping off at a Harvey Nichols store anywhere in the UK.
The service operates in-store where a Harvey Nichols staff member securely receive shoes, bags and leather goods. The items will be packaged, tracked and shipped to The Restory’s London-based atelier where a team of experts will physically assess the items and provide an online quote. Clients can accept, query or decline the quote. Post approval, The Restory’s elite team of next-generation artisans provide the services needed within the package. When the work is completed, items will be shipped back to the originating Harvey Nichols store or any location in the UK convenient to the client, free of charge. International shipping is also available.
“Luxury is a promise and an investment. The Restory is about extending the longevity of that promise in a fun and modern way. Harvey Nichols understands this and is committed to their client’s whole experience” said Vanessa Jacobs, Founder and CEO at The Restory.
Shop and drop with The Restory at Harvey Nichols throughout the UK from October 2019. Shoe Revival Package is £120 and Bag Revival Package is £250, learn more about The Revival Package and a full list of the services at www.the-restory.com/RevivalPackage