Are you a luxury brand leader, founder/owner, marketeer, communicator or advertiser? Join Walpole - the sector body for British luxury - for five days of unmissable insights, compelling content and networking opportunities this September, as we uncover the new rules of marketing for the 'new normal' and how best to reach the luxury customer, post-pandemic - all from the comfort of your own home.
How has influencer behaviour during lockdown changed the relationship with the luxury consumers forever?
How can brands take advantage of the move towards hyper-localisation?
What role do luxury brands play in the context of identity politics?
How do you build a brand with purpose?
Why is Generation Y more important than ever?
And crucially, how do you maximise digital gains made during the crisis to accelerate your brand’s progress towards an omnichannel world?
Melissa Bisset, Marketing Director, Johnstons of Elgin
Malcolm Borwick, World Polo Ambassador, Royal Salute
Lisa Bridgett, Chief Operating Officer, DREST
Colleen Caslin, CEO, Jessica McCormack
Arnaud Champenois, SVP, Global Head of Brand, Marketing & Communications, Belmond
Kevin Chesters, Founding Partner, Harbour
Fabio Colacchio, Associate Partner, Bain & Company
Camilla Craven, Global Director Advocacy, Charlotte Tilbury Beauty
Alex Currie, Senior Head of Strategy & Project Management, Farfetch
Aleksandar Cvetkovic, Creative Strategist, Handcut Studio
Helen Darlington, CEO, Woven
Mathieu Deslandes, Marketing Director, Ballantine’s & Royal Salute
Carla Filmer, Chief Marketing Officer, Manolo Blahnik
Stephanie Foxley, Digital Marketing Director, Garrard
Anne Geronimi, Group Communications Director, Bluebell Group
Jamie Gill, CEO, ROKSANDA
Lucy Hockings, News Presenter, BBC World News
Beatrice Hodgkin, Deputy Editor, FT How to Spend It
Jenny Howard, SVP Head of Strategy, Sunshine
Adam Knight, Founder & CEO, Tong Digital
Olly Lewis, Founder, Fifth (News UK)
Sally-Anne Limb, Insights Director, Spring Studios
Al MacCuish, Chief Creative Officer and Co-Founder, Sunshine
Tom Marchant, Founder, Black Tomato
Camille Martin, CMO, dunhill
Cate Moore, Global Director of Advocacy & e-Commerce, William Grant & Sons
Stefano Pardi, Head of Industry UK Fashion and Luxury, Facebook
Janine Quatrevingt, Thom Browne
Isabelle Quevilly, Head of Creative Shop UK, Facebook
Dan Ramsay, Director, GREAT Britain & Northern Ireland Campaign
Chris Sanderson, Co-Founder, The Future Laboratory
Farrah Storr, Editor in Chief, Elle UK
Rachel Waller, Global VP Marketing Digital, Burberry
Day 1: Monday 7th September | A New Simplicity: What the Luxury Consumer Wants Now
From a global pandemic to Black Lives Matter, 2020 has dramatically altered customers' needs and expectations of brands and businesses. Day 1 of the Walpole Festival of Luxury Marketing examines how the mindset and priorities of the luxury consumer has changed, what they now want - and expect - from luxury brands, and how brands can reach these increasingly discerning, and demanding, customers both now and in the future.
Day 2: Tuesday 8th September | The New Language of Luxury: Communicating with Customers in 2020 and beyond
Luxury has traditionally focused on the in-store and in-person experience, so how has 2020's shift to digital communication impacted on brands' relationships with consumers? Day 2 of the Festival will answer this question and more, with a focus on the new 'language of luxury': how do we communicate with the luxury consumer now?; plus an exploration of the importance of storytelling, developing the right tone of voice, and how e-commerce can provide as rich an experience for the luxury customer as the traditional bricks and mortar.
Day 3: Wednesday 9th September | Innovation: The Hyper-Acceleration of Digital Luxury
With necessity forcing the world to go rapidly (fully) online during 2020, Day 3 of the Festival sets out the new Digital Marketing playbook and the latest innovations in virtual luxury, with lessons from the experts in online retail and marketing; events and experiences; personalisation and clienteling 2.0.
Day 4: Thursday 10th September | Looking East: Lessons in Luxury from China
In association with TONG Digital
China - always an important market for luxury - has taken on a new significance in 2020. By 2025, the country will account for almost 50% of the global luxury goods market, and has seen one of the quickest - and most robust - recoveries from the crisis. Day 4 of the Festival offers up the chance to learn from experts in the market, and provides details on how to capitalise on the increasingly important Asia surge.
Day 5: Friday 11th September | Purpose: Luxury's New Status Symbol?
While Covid-19 may define 2020 (and the decade), Black Lives Matter and issues around sustainability and inclusion are having just as profound an impact on brands. With customers increasingly holding brands to higher standards, Day 5 of the Festival explores how marketeers must communicate a strong sense of brand purpose to be meaningful and authentic to a new socially and environmentally conscious consumer.
Member tickets start at £35 for a day pass to £85 for the full week, and from £55 and £150 for non-members.
For more information, please email [email protected].
With unique research, expert speakers and insightful panels, Walpole’s Festival of Luxury Marketing will be thought-provoking, informative and full of actionable insights to address the new rules for luxury to take back to your brand.