Passionate about brand and customer advocacy, Anna Gallagher pushed boundaries as JLR’s Digital Customer Experience Director and now leads JLR’s customer love transformation. In this role, she reimagines the customer experience, enabling personalised journeys to scale and increasing brand loyalty. As JLR pursues both ambitious customer and business targets, Gallagher drives the optimisation of customer mindset and champions the brand’s ethos of ‘Transformation for Tomorrow’.
Daily Luxury Digest
Sent every working day, the Daily Luxury Digest is your essential news source for the latest developments in the luxury sector both in the UK and around the world.
