Monday April 12th saw retail brands open their doors for the first time in many months. Join us for on 29th April for a Walpole Webinar which will take a look at how brands and retailers have managed this reopening: the response from customers; outlook for the coming months; and the innovation in terms of customer experience and selling ceremony.
Panelists include Harrods' Managing Director Michael Ward; Anne Marie Verdin Mulot, Director of Digital Marketing & Communications at Value Retail (Bicester Village); Spring Studios' Insights Director Sally-Anne Limb and Walpole's Charlotte Keesing who will discuss what will be key to building customer confidence in bricks and mortar retail; what customers want from their shopping experiences now; and how the impact of months of pent-up demand on the UK's luxury retailers.
