Heathrow has been setting the standard for VIP travel since the 1960s, beginning as a diplomatic service before evolving into a premium commercial offering. Today, The Windsor by Heathrow, formerly known as Heathrow VIP, redefines ultra-private air travel, blending discretion, elegance, and British craftsmanship into a seamless ‘door-to-door’ experience designed for the world’s most discerning travellers. The first phase of its refurbishment, led by Oliver Burns Studio, introduces eight beautifully appointed private lounges all with a sophisticated new design language - thoughtful luxury meets contemporary elegance.

Exclusively available to those travelling in First and Business Class, and Private jet guests, The Windsor offers a chauffeur-driven journey in all-electric BMW i7s or Mercedes V-Class vehicles, from doorstep or aircraft directly to Heathrow’s private terminal.

Guests are welcomed into a sanctuary of calm, where a dedicated butler attends to every detail and all airport formalities are handled discreetly behind the scenes. Culinary excellence is curated by Michelin-starred chef Jason Atherton, with bespoke menus tailored to individual tastes and occasions. An exclusive art collection, curated by Tanya Baxter Contemporary, further enriches the space with a celebration of British creativity.

Luxury retail is seamlessly integrated through Heathrow’s Personal Shopping service with brands such as Burberry, Rolex, and Cartier.

With private security and immigration services, The Windsor ensures complete privacy and efficiency. Whether guests seek quiet time to work or moments to relax, every detail is designed to make the best use of their time.

For those who expect nothing less than exceptional, The Windsor is a refined haven delivering discretion, exclusivity, and an effortless journey from start to finish.