What does it mean to you to be named in the Walpole 2022 Power List?
I couldn’t be more thrilled to be recognised amongst such a dynamic group of people. It is also the perfect recognition of all the talented people I get to work with every single day and the great things we can achieve together.
What have you achieved in the past year that you are most proud of?
In such an unprecedented year for all of us, I’m extremely proud of the way our teams have come together, worked extraordinarily hard and sought out new, innovative ways to reach success. There are so many highlights, but the stand-out moment for me has to be the launch of H Beauty in Milton Keynes back in April and H Beauty in Edinburgh in November. We have continued to celebrate the launch of the Harrods stand-alone beauty concept with a carefully curated, extensive portfolio of brands and products tailored to suit these local customers.
What are you most looking forward to professionally for 2022?
As our clients return to our Knightsbridge store I’m very much looking forward to delivering exceptional experiences for each of them to enjoy. Whether that’s a highly sought-after blow dry in our new Drybar salon, a ‘tablescaping’ masterclass with our interior styling team or a private walk-through of our high jewellery exhibition, the ambition is to ensure that their every visit to Harrods is just as memorable as the last.
And personally?
The number one thing I have taken from the pandemic is to cherish time with my family, friends and loved ones - something I plan to do in abundance in 2022!