Walpole: In a world where we’re always available, how do you separate your personal time from your work time?
Ross Pakes: With two girls aged 5 and 9, I don’t get much choice — they’re the best kind of distraction. They’re both full of energy and always up for games, so that time with them in the evenings and on weekends naturally creates a real break from work. It keeps me present, grounded, and reminds me what all the hard work is really for.
What’s one thing you do after the workday to help you unwind?
Catching up with my daughters — hearing about their school day, helping with homework, reading books before bed. It’s a small window of calm that helps me shift out of work mode and back into family life. It’s probably the most important hour of the day.
What activity do you do in your time away from the office that helps you relax and recentre after a stressful week?
Embarrassingly, jigsaws! There’s something incredibly calming about them. You have to focus, but in a different way, and it’s totally absorbing. That said, I’m quite particular about how I do them — I like to set them up properly and get into a rhythm, so I’m not the best at sharing them with others!
What’s something you’ve read, listened to, or seen in your spare time that’s helped you at work?
I listened to a Masters of Scale episode with Brian Chesky from Airbnb, and it really made me stop and think. He spoke about how travel is no longer just a service, it’s becoming a cultural exchange. That idea of designing for connection, not just convenience, really hit home. It’s shaped how I approach private travel at Ten Lifestyle Group — looking beyond the functional and focusing more on experiences that feel emotionally relevant and human, especially in a world that’s increasingly digital.