Michael Ward

Managing Director
Harrods

Michael began his career in chartered accountancy, training originally with Ernst and Young in 1980, before taking his first Group Finance Director position at Bassett Foods PLC in 1986 gaining an MBA during this time. 

In 1989 he was appointed Group Finance Director of H.P. Bulmer Holdings PLC, before moving in to the retail space in 1994 as Managing Director of Lloyds Chemists PLC. After a period of senior directorship roles in retail, Michael was invited to join Harrods as Managing Director in 2005. During his time at Harrods he is overseen programmes of huge growth and expansion within the luxury department store, as well as the transition to new ownership by the Qatar Investment Authority. 

Michael is a leading voice in the luxury industry and currently holds the position of Chairman of Walpole, the official sector body for UK luxury. He was also appointed to the V&A Corporate Advisory Board in August 2020.

Speaker Events

Walpole Future of British Luxury Summit 2021

6th Sep 2021
09:00 - 17:00

Early bird member tickets are priced from £350 + VAT & fees.

Early bird non member tickets are priced from £600 + VAT & fees.

WALPOLE MEMBERS CLICK HERE TO REQUEST ACCESS CODE FOR MEMBER RATE TICKETS, or email [email protected].

Ticket numbers strictly limited due to Covid safety - BOOK NOW to guarantee your place & to take advantage of early bird pricing.

Join the opinion leaders and rising stars defining the future of British luxury at Walpole’s ‘Future of British Luxury Summit’, in association with Facebook, ESW and TONG. Open to Walpole members and non-members.

Luxury is set for its biggest ever bounce back - according to analysts, by 2025, the global luxury market could reach €370B, an increase of €150B in 2020. But how can British luxury brands take advantage of that potential? Who will be the winners and the losers? And what lessons have been learned after 18 months of the pandemic?

With unique insights, exclusive analysis and cutting-edge research as well as compelling speakers, keynotes and panelists, the Walpole Future of British Luxury Summit is back.

This event will be held at The Londoner Hotel. Please note: all safety precautions will be taken to ensure all spaces are Covid-safe. You can find more information on The Edwardian Hotels' Operating Procedures for a Safe Future here.

This year’s speakers so far:

 With more to be announced.

Topics include:

  • Leadership
  • New business models
  • Customer insight and engagement
  • Sustainability and diversity
  • The importance of cultural connection
  • The evolution of retail and the outlook for global travel

Join the business leaders and rising stars defining the future of British luxury by registering for the Walpole Summit now. 

 

WALPOLE WEBINAR: Retail Re - Opening

29th Apr 2021

Monday April 12th saw retail brands open their doors for the first time in many months. Join us for on 29th April for a Walpole Webinar which will take a look at how brands and retailers have managed this reopening: the response from customers; outlook for the coming months; and the innovation in terms of customer experience and selling ceremony.

Panelists include Harrods' Managing Director Michael Ward; Anne Marie Verdin Mulot, Director of Digital Marketing & Communications at Value Retail (Bicester Village); Spring Studios' Insights Director Sally-Anne Limb and Walpole's Charlotte Keesing who will discuss what will be key to building customer confidence in bricks and mortar retail; what customers want from their shopping experiences now; and how the impact of months of pent-up demand on the UK's luxury retailers.