Walpole spoke with Robert Ettinger, CEO of Ettinger, on how he ensures a heritage brand can thrive in the 21st century: “Niche brands, personalised products and carefully chosen collaborations with like-minded British brands are the future for luxury accessory businesses such as Ettinger. Being different yet still desirable and succeeding in making people feel that they have connected with something special, that’s what’s important.”

Personalisation, in the form of adding initials to a finished product, requires an immense amount of skill and experience. It consists of heating special brass blocking dies before applying by hand onto the leather goods with gold or silver foil, and is done by Ettinger's most specialist craftsperson to guarantee the best results. The hand-crafted process behind Ettinger's initialing of leather goods can be discovered in the short film below.

To learn more about how luxury brands can attract future luxury consumers, please click here to read Walpole's report with WGSN 'How to attract the luxury consumer in 2020', which Ettinger contributed their expertise to.

A huge thank you to Ettinger for Walpole board's personalised card wallets; Walpole CEO Helen Brocklebank's wallet is pictured. For more information, please visit www.ettinger.co.uk.