Robert Whitfield arrived at The Dorchester in May 2017 to take up the role of Regional Director UK and General Manager. Formerly Regional Vice President and General Manager for Four Seasons Resort Hualalai, Hawaii, Robert swapped his Hawaiian shirts and a beach view for sharp suits and a different pace of life on Park Lane to oversee operations and strategy at the renowned London hotel. His remit also includes Dorchester Collection’s other two UK properties, 45 Park Lane, London and Coworth Park, Ascot.
Robert is highly regarded for an approachable management style and he believes that exceptional service derives from humility and caring for others.
What does it mean to you to be named a Walpole 2020 Power List winner?
It’s a great honour to be named a Walpole 2020 Power List winner. It feels particularly special to be included this year, a year where we have all collectively faced the hardest of times both personally and professionally. Despite the huge challenges, it’s been humbling to witness such an enormous sense of community and support for each other throughout, something that Walpole champions in all the fantastic work that they do for the UK luxury industry.
Why do you think you were named on the List this year?
I’m just delighted to be named and appreciate the recognition, which I also attribute to all the extraordinary people I’ve worked with throughout the years and who have shaped my career and taught me so much.